What is ResponseGenie?
ResponseGenie amps your response game across omni-channels – chatbots, emails, IVR systems, email, support ticket system, and more. It pulls structured content and analyzes intent from a multitude of types of unstructured data and powers response automation and downstream workflow automation. This core engine of the RAP AI platform has NLP (Natural Language Processing) capabilities and can achieve up to 90% FTR and 95% efficiency with 1000 emails per intent, in a highly accelerated time frame of 3 weeks.
What it Does?
Powerful NLP capabilities drive the automation of a multitude of tasks without the need for manual intervention.
A range of convenient features ensure that you can swiftly and easily deploy RAP AI’s applications for rapid business transformation and ROI. We drive self-sufficiency for our customers so you can run the show independently, if you choose. However, you can always count on us to work with you and support you.