Overview from RAP

Eliminate time-intensive, manual email responses – switch to AI automation to dramatically increase CSR with timely, accurate responses to emails and intelligent chatbots. Usher in a new era of efficiency with RAPFlow, that automates intelligent email response, complemented by RAPBot. Scale on-demand to handle higher volumes of emails, while speeding up process cycles and cutting costs. Achieve higher rates of case deflection through improved self-service via AI-powered automation. Provide intelligent self-service recommendations to a spectrum of customer issues at speed and scale. Save millions of dollars by lowering the volume of incoming tickets and watch CSAT scores soar.

Example Use Cases

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  • Email Response
  • Automate timely, relevant customer email responses that eliminate delays in resolving customer queries.
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  • Intelligent Chatbots
  • Provide faster resolutions and boost customer satisfaction with user-friendly intelligent chatbots.
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  • Case Deflection
  • Reduce a significant percentage of incoming tickets and save millions of dollars a year.

and more ...

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  • Accelerate Process Cycle
  • Expedite turnaround time and delight your customers with Automation
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  • Exponentially Minimize Errors
  • AI-powered accuracy minimizes the risk of errors in responding to emails
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  • Incredibly Scalable Solution
  • Easily scale to handle varying volumes of emails to cope with fluctuating demands
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  • Minimize Manual Intervention
  • Lower costs and free manual resources by automating the workflow for email response
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  • Requires Just One-time Training
  • Train just once to your parameters and inputs, then deploy end-to-end automation
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  • Achieve Unmatchable Efficiency
  • Optimize the efficiency of your customer support process with the intelligence of AI
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  • Enhance Customer Satisfaction
  • Speedy responses with accurate information improve customer satisfaction
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  • Leverage Rule-Based Automation
  • Automate multi-step workflows through rule-based automation that enhances productivity
Achieve Unprecedented Scale and Speed with AI-Automated Email Response from RAP

Eliminate time-intensive, manual email responses – switch to AI automation to dramatically increase CSR with timely, accurate responses to emails. Usher in a new era of efficiency with RAPFlow, that automates intelligent email response, complemented by RAPBot. Scale on-demand to handle higher volumes of emails, while speeding up process cycles and cutting costs.

icon-0
  • Accelerate Process Cycle
  • Expedite turnaround time and delight your customers with Automation
icon-1
  • Exponentially Minimize Errors
  • AI-powered accuracy minimizes the risk of errors in responding to emails
icon-2
  • Incredibly Scalable Solution
  • Easily scale to handle varying volumes of emails to cope with fluctuating demands
icon-3
  • Minimize Manual Intervention
  • Lower costs and free manual resources by automating the workflow for email response
icon-4
  • Requires Just One-time Training
  • Train just once to your parameters and inputs, then deploy end-to-end automation
icon-5
  • Achieve Unmatchable Efficiency
  • Optimize the efficiency of your customer support process with the intelligence of AI
icon-6
  • Enhance Customer Satisfaction
  • Speedy responses with accurate information improve customer satisfaction
icon-7
  • Leverage Rule-Based Automation
  • Automate multi-step workflows through rule-based automation that enhances productivity

Automate processes using AI for speed, efficiency and savings