One of India's most prominent Mutual Fund RTAs realized that manual form processing was a costly and a time-consuming process. At peak times, it took hours to process forms. This resulted in increased backlogs and customer dissatisfaction. They were looking for an effective solution that would speed up the process.

They faced the following challenges:

• It would have taken more than 13 months to process 5 million forms.
• Manual efforts entailed lower productivity and accuracy.
• Maintaining a separate team for form classification resulted in high expenses.

In this case study, learn how they tackled these difficulties by leveraging Rapid Acceleration Partners' AI-enabled form classification solution. RAP empowers enterprises with practical AI solutions, the RAPFlow platform and RAPBot tool, that enable automation for faster turnaround time and greater operational efficiency.

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