A distinguished, US-based automobile dealer recognized that their manually operated quote processing system hampered customer experience and lowered their sales rate. It took days to respond to a single customer with a quote. They were looking for a rapid fix to expedite this process in order to boost winnability of sales and drive faster customer responses.

They faced the following challenges:

• The process of lead-data transfer from CRM to quote generation tool was manual and time-consuming.
• Lack of user-friendly lead data format.
• Presence of fragmented systems led to a response time of more than 24 hrs.
• Lack of OEM (Original Equipment Manufacturer)-based inventory discovery system.
• Delivering inappropriate and erroneous quotes.
• Low customer satisfaction due to delayed email response.
• Declining sales rate and ROI.

In this case study, learn how they overcame these challenges with Rapid Acceleration Partners' intelligent automation solution that increased winnability of sales. RAP empowers enterprises with practical AI solutions, the RAPFlow platform and RAPBot tool, that enable automation for much greater efficiency and faster turnaround time.

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