A major credit union with branches across 2 states in the US. They work with a nationwide network of loan originators to process loans and work with both home and auto loans. Their manual mortgage processing system was cumbersome, error-prone and slow.

They faced the following challenges:

• Manual validation of multiple documents.
• Delays due to manual processes.
• Huge backlogs due to manual inefficiencies.

In this case study, learn how they overcame these problems by leveraging Rapid Acceleration Partners' Intelligent Process Automation (IPA) solution that automated document processing, reducing handling time by 97%. RAP empowers enterprises with practical AI solutions, the RAPFlow platform and RAPBot tool, that enable automation for faster turnaround time and greater operational efficiency.

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